We are covering the cost of ground transportation only during the official event dates of September 4–8, 2026.
Guests who choose to arrive before September 4 or depart after September 8 will be responsible for arranging and covering the cost of their transportation outside of the official event dates.
Upon arrival at the airport, please retrieve your luggage and proceed outside the terminal. Your driver will meet you at the designated cafeteria area and will be holding a sign with your name.
Meeting locations are as follows:
The transportation company will already have your name and contact information on file and will be able to communicate with you directly should there be any changes to the schedule. Their contact information is provided below for your convenience.
If you require additional transportation outside of the scheduled event transfers, or if you would like to arrange a tour or excursion at your own expense, you may contact Best Punta Cana Tours & Transfer at +1 (829) 915-1322+1 (829) 915-1322.
We recommend waiting until arrival to schedule any spa treatments. The butlers can assist with making reservations, coordinating treatment times, and confirming availability during your stay. Our group receives 20% off the spa treatments. If you would prefer to schedule in advance, you may contact the resort directly at +1 (809) 469-7545+1 (809) 469-7545 and ask to be transferred to the Spa.
For a complete overview of the resort’s activities, including which activities are included in the all-inclusive package and which require an additional fee, please review the resort’s website.
Secrets Cap Cana offers a variety of dining options featuring international cuisines, along with bars and lounges throughout the property. The resort’s all-inclusive offering includes access to its à la carte restaurants and a selection of beverages.
About the insurance companies behind our products
AmFirst Insurance Company, an Oklahoma (USA) domiciled insurer, began writing health insurance business in 1999 and is rated "A-“ Excellent by AM Best. AmFirst is authorized as a general insurer to write accident and health insurance in the British Virgin Islands and is licensed in over 40 states in the U.S. AmFirst principally markets and underwrites dental, vision and medical gap insurance products. AmFirst customers have peace of mind knowing their insurance policies are backed by a world-class insurer with a proven track record of nearly three decades.
AmFirst Insurance Company is a wholly-owned subsidiary of AmFirst Holdings, Inc. of Ridgeland, Mississippi USA.
AmFirst Life Insurance Company I.I. based in Puerto Rico, is an internationally renowned insurer backed by the stability of U.S. banks and the strength of the U.S. judicial system. AmFirst Life strives to meet the needs of customers in Latin America, Asia and the Caribbean by offering innovative products in the life, dental, vision, disability, medical, and savings markets. The company provides superior personal service backed by cutting-edge technology along with the confidence of being underwritten by a company domiciled in the United States. AmFirst Life is a member of the AmFirst Holdings, Inc. an insurance holding company system located in Ridgeland, Mississippi, USA. AM Best assigned an FSR of A- (Excellent) and a Long-Term ICR of “a-“ to AmFirst Life. AmFirst Life is regulated by the Office of the Commissioner of Insurance of Puerto Rico – a member of the National Association of Insurance Commissioners.
Lloyd's is the world's leading insurance and reinsurance marketplace. Through the collective intelligence and risk-sharing expertise of the market's underwriters and brokers, Lloyd's helps to create a braver world.
The Lloyd's market does this by sharpening the insight to anticipate and understand risk, and the knowledge to develop relevant and innovative forms of insurance for customers globally.
Lloyd's offers the efficiencies of shared resources in a marketplace that covers risks from more than 200 territories, in any industry, at any scale.
Lloyd's promises a trusted partnership — helping people, businesses and communities to recover in times of need and build resilience for the future.
Lloyd’s is a 330-year-old start up, founded by a few brave entrepreneurs in a coffee shop. Three centuries later, the Lloyd's market continues that proud tradition — sharing risk and inspiring courage everywhere.
AmFirst Life Insurance Company I.I. based in Puerto Rico, is an internationally renowned insurer backed by the stability of U.S. banks and the strength of the U.S. judicial system. AmFirst Life strives to meet the needs of customers in Latin America, Asia and the Caribbean by offering innovative products in the life, dental, vision, disability, medical, and savings markets. The company provides superior personal service backed by cutting-edge technology along with the confidence of being underwritten by a company domiciled in the United States. AmFirst Life is a member of the AmFirst Holdings, Inc. an insurance holding company system located in Jackson, Mississippi, USA. On June 27, 2018, A.M. Best assigned an FSR of A- (Excellent) and a Long-Term ICR of “a-“ to AmFirst Life. AmFirst Life is regulated by the Office of the Commissioner of Insurance of Puerto Rico – a member of the National Association of Insurance Commissioners.
Activating your account on the UA app is the only way to fully access your benefits. Follow these steps the first time you set up your account (you should only have to go through this process once):
